Mistequa Casino – Database Analyst – Full Time

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MISTEQUA CASINO HOTEL
JOB ANNOUNCEMENT

POSITION SUMMARY
The Database Analyst is responsible for players club and slot machine database maintenance and analysis, update monthly mailing database, collaborating with the management team to maximize promotional campaigns with database reports and analysis. Analyzing Slot Machine data aimed at optimizing revenue and enhancing player experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
(These functions are intended as a general illustration of the work in this class and are not all inclusive for specific positions.)

• Work with all regulatory agencies, i.e., Gaming Commission, State, and Federal in a professional and positive manner.
• Ensure policies and procedures are being followed per the departments’ Internal Controls.
• Must adhere to the Chewelah Casino Team Member Handbook.
• Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
• Must become knowledgeable with player tracking system, provide reports as requested, and attend players tracking system training as scheduled.
• Gathers data used for analysis of Direct Mail Programs, Events, Promotions, and any other Marketing functions that are designed to increase revenue and players club loyalty.
• Develop reports to include details on casino return on investment with print ad coupons and offers provided to guests.
• Develop, maintain and analyze reports on slot machine performance including player preference and revenue metrics.
• Make data driven recommendations for optimizing the gaming floor including new games and/or placement of games.
• Must be able to work shift work, holidays, weekends, and special events.
• Attend departmental, planning, and team meetings as requested by Manager.
• Other Data duties as assigned.

GENERAL CONDITIONS
Must have ability to:
• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Able to work periodically under conditions of extreme urgency (creating higher levels of job stress) while maintaining a positive and professional demeanor.

JOB QUALIFICATIONS
• Must be 18 years of age.
• A minimum of 4 years of statistical or analytical modeling is preferred.
• Excellent mathematical skills.
• High School diploma or GED required.
• Excellent Guest Service skills.
• Ability to work independently and use good judgment.
• MS Office Suite – advanced.
• Casino player tracking software – preferred. Must be confident in database skills/knowledge.
• Excellent communication skills, both verbal and written to communicate effectively with co-workers, guests, management, and outside marketing agency.
• Must be able to multi-task.
• Must be familiar with and able to operate computers, printers and comfortable with public speaking using a microphone.
• Detail orientated.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.
The Team member is regularly required to sit for long periods of time.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
While performing the duties of this job the noise level in the work environment is usually moderate.

REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described here in, every team member has the following responsibilities related to compliance with laws and regulations.
• Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
• Attend required training sessions offered by the Casinos.
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
• Consult Internal Control Procedures and Policy Manuals for guidance.
• Report illegal activity to Security or the appropriate levels of Management.

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE
THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD
APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND GUEST SERVICES
FOR INFORMATION CONTACT: CINDY HUNDLEY @
1-800-322-2788, (509) 935-6167 Ext 288 OR FAX: (509) 935- 6223
E-MAIL: cindy@mistequa.com