Mistequa Casino Line Cook – Full time

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  LINE COOK                                                                STATUS: FULL-TIME

 

REPORTS TO: SOUS CHEF                                                           SALARY:  $17.40/HR plus tips

 

DATE OPENED:  10/2/2024                                                           CLOSES:  10/13/2024

 

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Hotel.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

 

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  CINDY HUNDLEY 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  cindy@mistequa.com

 

Mistequa Casino Table Games Dealer/Supervisor – Full time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION:  TABLE GAMES DEALER / SUPERVISOR           STATUS:    FULL TIME

 

REPORTS TO: TABLE GAMES SUP/MANAGER     SALARY:  $16.28/hr + Tips/Sup-$21.00/hr.

 

POSITION OPENS: 9/30/2024                                     CLOSES: 10/13/2024

 

POSITION SUMMARY

The Table Games Dealer conducts the operations of the game by selling chips to players, dealing cards and dice, and paying and taking bets while observing proper game rules. Verifies and signs fill/credit slips when money or chips are brought to or taken from the table.

Supervises and coordinates the activities of table games dealers on assigned shift.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES OF DEALER

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Perform opening and closing duties as assigned, including but not limited to cleaning equipment and preparing the gaming area for opening.
  • Responsible for the accuracy and proficient manner in dealing a specific table game while assuring the protection and control of the game being dealt.
  • Advises Table Games Floor Supervisor or other personnel of any important or relevant facts regarding specific players and their actions. Notifies Table Games Floor Supervisor of guest transactions or needs.
  • Check that all cards are present in the deck when opening games. Check front and back for marks.
  • Must make sure that all guests playing at the table are of current age limit, must check guests ID to verify age if floor staff is busy doing other things.
  • Ensures integrity of the games through proper policies and procedures.
  • Ensure that the proper amounts of chips are issued during a buy-in from the guest and the proper payoffs are made.
  • Must be willing to learn additional games when training is available.
  • Promote Casino promotions with all Guests, and prompt new guests to sign onto our players club.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Observe gamblers for signs of cheats, scams, or irregularities in play. Assist with maintaining floor security by notifying Management and Security of suspicious activity.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF SUPERVISOR

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.

·         Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.  Monitor team members within the Table Games department to ensure SMILE service standards and Core Values are being executed.

  • Oversee the activities of the Table Games Department including dealing with procedures, complimentary expenses, and departmental efficiency.

·         Supervises table games on assigned shift.

  • The floor supervisor must be proactive and identify problems, create solutions, and handle team member issues. Follow through with Department Manager or General Manager.

·         Responsible for dealer procedures, errors, and fills during assigned shift.

·         Responsible for tracking players.

·         Responsible for maintaining racks.

·         Corrects errors made by dealers on gaming tables.

·         Resolves guest complaints/disputes.

·         Approves change-making transactions.

  • Must make sure that all guests playing at the table are of current age limit, must check guests ID to verify age.
  • Ensures integrity of the games through proper policies and procedures.
  • Ensure control/protection of company assets.
  • Monitor and coach as needed regarding performance and attendance.
  • Promote Casino promotions with all Guests, and prompt new guests to sign onto our players club.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Observe gamblers for signs of cheats, scams, or irregularities in play.  Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

  • Directly supervises the activities of all team members in the Table Games department on assigned shift.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training team members, planning, directing work, coaching team members, addressing complaints and resolving problems. In the absence of the manager other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Requires a minimum of 12 months dealing. Supervisory experience in a live casino gaming facility preferred.
  • Excellent Guest Service skills.
  • Ability to lead and motivate team members.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written.
  • Must be able to multi-task.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The Team member is regularly required to stand for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167

FAX: (509) 935- 6223

E-MAIL: cindy@mistequa.com

Mistequa Players Club Rep – Full time

MISTEQUA CASINO HOTEL JOB ANNOUNCEMENT

POSITION:  PLAYERS CLUB REPRESENTATIVE                    STATUS: Full-Time

 

REPORTS TO: PLAYERS CLUB SUPERVISOR                         SALARY:  $16.28 + TIPS

 

DATE OPENED  9/20/2024                                                                CLOSES: 9/27/2024

 

POSITION SUMMARY

Performing excellent guest service is our number one goal at Mistequa Casino Hotel. The Players Club Representative will be responsible for promoting the benefits of our Players Club, be proactive at securing new sign ups to the Players Club and will work with the Players Club Supervisor in meeting all casino promotion event goals. The Players Club Representative will carry a professional and positive attitude with fellow team members and guests. Marketing department cross-training is a priority for our team success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • The representative must be proactive and identify problems, and solutions. Follow up with Players Club Supervisor.
  • Maintain a working knowledge of our database system to perform duties using the player tracking system.
  • Ensure data entry is accurate and complete.
  • Promote the Players Club to new guests to join the players club.
  • Must have a working knowledge of the Players Club benefits and Players Club point system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Responsible for maintaining knowledge of all casino programs, promotions, special events and all elements of casino games to advise guests.
  • Make announcements to promote all marketing events, promotions and other announcements as needed according to Players Club Supervisors announcement schedule.
  • Will assist Players Club Supervisor and Marketing Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items, such as bungee cords, club cards and other items for promotional use.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Public announcements on a microphone are required.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or GED preferred.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written, to communicate effectively with co-workers and guests.
  • Must be able to multi-task.
  • Must be able to work within a team.
  • Must have intermediate computer knowledge for data entry.
  • Must be able to operate printers, multi-line telephone and in-house microphone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is frequently required to lift 10 to 25 pounds.

The Team member is regularly required to sit for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

 

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License C with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT: CINDY HUNDLEY

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com

 

Mistequa Casino Cage Cashier/Cage Supervisor – Full time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Cage Cashier/Cage Supervisor                                   STATUS: Full Time

 

REPORTS TO: Cage Supervisor/Manager                                    SALARY:  17.00 + Tips/Sup-$18.55

 

POSITION OPENS: 9/17/2024                                                     CLOSES: 9/23/2024

 

POSITION SUMMARY

Responsible in assisting customers with transactions and for balancing your bank drawers within the Cage Department. Maintain accuracy throughout all phases of the balancing process. Will be responsible for promoting the day to day membership of our Players Club (Sun Club) and will work with the Marketing Department in meeting all casino promotion event goals that apply to the Cage/Club Rep position; such as printing Sun Club cards, answering questions, directing guests to the Marketing area and other duties as required.  May be required to perform the bill acceptor drop functions and/or soft count functions as needed. When supervising, will ensure all accounting activities in the Cage Department are performed accurately and efficiently, in accordance with all applicable laws, rules and regulations of the Gaming Commission.  Assist employees and customers with transactions and balancing various bank drawers and the vault.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards by providing excellent customer service at all times. Maintain a positive and productive attitude with customers as well as fellow team members.
  • Accurately counting and balancing of cashier bank. Maintain cashier drawer transaction records and prepare daily cash inventory form.
  • Redemption of video gaming tickets and gaming chips.
  • Maintain imprest bank balance through buy/sell from the vault.
  • Cashes personal checks for currency.
  • Redeems foreign currency, computing accurate exchange rates for the various currencies received.
  • Maintains a working knowledge of facilities, as well as special events, programs and casino games in order to advise customers of same, whenever possible.
  • Assist in maintaining cage floor security by notifying department supervisors, security and surveillance of suspicious activity.
  • Assists other Cashiers within the Cage, as needed.
  • Facilitates the flow of information by attending required supervisor meetings.
  • Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records, reports and Confidentiality.
  • Must be proactive and identify problems, and solutions. Follow up with Cage Manager or Lead Cage Supervisor.
  • Maintain a working knowledge of our database system to perform duties with the promotional tracking system.
  • Promote Casino promotions with all customers and prompt new customers to sign onto our players club.
  • Assist each customer through the membership process by inputting customer data into promotional tracking system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Promote all marketing events and in-house promotions.
  • Will assist Lead Cage Supervisor and Cage Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items; such as bungee cords, club cards and other items for promotional use. Inform Guest Services when items run low.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

SUPERVISOR DUTIES

  • Ensuring that Company Values are at the forefront of any decisions and actions.
  • Responsible for all transactions and documentation that flow through the Vault, including, but not limited to Table Games fills and credits, the receipt and distribution of the ATM and ticket redemption kiosk funds, gift certificates, gift cards, revenue banks and buy/sells from the cashier’s cage.
  • Respond to common inquiries or complaints from customers.
  • Assists various departments in counting gratuities.
  • Accesses funds and ensures prompt distribution to appropriate areas of property.
  • Assists the Cage Manager with implementation of departmental policies and procedures.
  • Prepares cashier performance evaluations.  Coach employees, as needed.
  • Ensures the integrity of all financial data produced by Employees under his/her span of control.
  • Update Canadian exchange rate on a daily basis.
  • Accurately balances assigned banks on scheduled shift.
  • Count gratuities and log into vault.
  • Ensures that all ATM machines and CEK machines on site are maintained and functional at all times, this includes fills.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or (GED) preferred. Cash handling experience preferred.
  • Minimum of one-year experience in casino cage operations or related area required.
  • Ability to lead and motivate employees.
  • Excellent customer service skills.
  • Effective communications skills.
  • Must be extremely numbers-oriented.
  • Must have basic computer knowledge for data entry.
  • Must be able to multi-task.
  • Ability to work independently and use good judgment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to walk and sit.  The employee is regularly required to stand for long periods of time; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee is frequently required to lift 10 to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: Cindy Hundley

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Hotel Night Auditor-Front Desk Agent – Full time

MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Night Auditor/Front Desk Agent    STATUS:  Full-Time

 

REPORTS TO: Front Desk Supervisor                           SALARY:  $18.00/hr

 

POSITION OPENS:  9/10/2024                                      CLOSES:   9/16/2024

 

POSITION SUMMARY

The night auditor is responsible for bookkeeping and keeping financial records up to date, as well as checking guests in and out of the hotel, processing guest folios, and attending to any guest request during your shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Keeping hotel financial records in order.
  • Processing invoices, transactions, room charges and billing requests.
  • Verifying that all accounts are balanced and supported by documentation.
  • Checking guests in and out of the hotel.
  • Responding to guest requests and complaints.
  • Answering phone and making reservations.
  • Summarizing each night’s operations and listing any follow up tasks that need to be performed.
  • Following end of day procedures.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Proficiency with computers.
  • Strong attention to detail.
  • Must be extremely numbers oriented.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member is frequently required to lift and carry up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License C with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Casino Line Cook – Full time

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  LINE COOK                                                                STATUS: FULL-TIME

 

REPORTS TO: SOUS CHEF                                                           SALARY:  $17.00/HR plus tips

 

DATE OPENED:  9/10/2024                                                           CLOSES:  9/22/2024

 

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Hotel.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

 

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  CINDY HUNDLEY 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  cindy@mistequa.com

 

Mistequa Casino Security Officer – Full Time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Security Officer                                                                             STATUS:    Full Time

 

REPORTS TO: Security Shift Supervisor                                                      SALARY: $17.00/hr

 

POSITION OPENS: 8/30/2024                                                                     CLOSES: 9/8/2024

 

POSITION SUMMARY

Responsible for properly executing security duties on assigned shift, to adequately protect the life and property of guests, team members and the company. Administering first aid and emergency medical attention to guests and team members on the property, as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain of positive and productive attitude with guests as well as fellow team members.
  • Observe gamblers for signs of cheats, scams, or irregularities in play. Notify the proper personnel.
  • Generates necessary written reports regarding security-related incidents involving guests, team members and/or the facility, also write incidents in the security log book.
  • Escorts and observes guests and team members to ensure their safety and protection.
  • Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing it.
  • Acts as a dispatcher during emergency situations, and coordinates solutions to it. Informs outside agencies and surveillance of any unusual or suspicious situations on property.
  • Operates company vehicles as directed to do so.
  • Ensures safe transportation of company money. Assists in the opening and closing of the gaming tables.
  • Patrols the property identifying potential security and/or safety hazards and reporting to the appropriate individual.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Maintains a series of keys, accessing locked areas as necessary.
  • Generate reports and alarms for Electronic Key Control System.
  • Checks identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations.
  • Responsible for disbursement of paychecks.
  • Responsible for logging lost and found items.
  • Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records and reports.
  • Responsible for reporting work related injuries to HR.
  • Responsible for maintaining the extra badges for the team members.
  • Administer visitor passes to vendors and others that have scheduled meetings or business with the casino.
  • Required to greet guests and open the doors for the guest’s entry into the casino when you are monitoring the entrance.
  • Monitor the entry to ensure alcoholic beverages are not being removed from the casino.
  • Responsible for staying up to date on current promotions and events to inform the guests and answer questions.
  • May be required to work shifts and/or events at the hotel.
  • Held to a strict code of confidentiality.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Required to monitor the two-way radio that should be on your person at all times.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or (GED) preferred.
  • Minimum of one year experience in law enforcement or gaming security preferred.
  • Excellent Guest Service skills.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must have basic computer knowledge for data entry.
  • Must have a current driver’s license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is occasionally required to lift up to 50 pounds.

The Team member is regularly required to stand for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud. The Team member is regularly exposed to outside weather conditions.

 

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Casino Players Club Rep – Full time

MISTEQUA CASINO HOTEL JOB ANNOUNCEMENT

POSITION:  PLAYERS CLUB REPRESENTATIVE                    STATUS: Full-Time

 

REPORTS TO: PLAYERS CLUB SUPERVISOR                         SALARY:  $16.28 + TIPS

 

DATE OPENED  8/29/2024                                                                CLOSES: 9/8/2024

 

POSITION SUMMARY

Performing excellent guest service is our number one goal at Mistequa Casino Hotel. The Players Club Representative will be responsible for promoting the benefits of our Players Club, be proactive at securing new sign ups to the Players Club and will work with the Players Club Supervisor in meeting all casino promotion event goals. The Players Club Representative will carry a professional and positive attitude with fellow team members and guests. Marketing department cross-training is a priority for our team success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • The representative must be proactive and identify problems, and solutions. Follow up with Players Club Supervisor.
  • Maintain a working knowledge of our database system to perform duties using the player tracking system.
  • Ensure data entry is accurate and complete.
  • Promote the Players Club to new guests to join the players club.
  • Must have a working knowledge of the Players Club benefits and Players Club point system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Responsible for maintaining knowledge of all casino programs, promotions, special events and all elements of casino games to advise guests.
  • Make announcements to promote all marketing events, promotions and other announcements as needed according to Players Club Supervisors announcement schedule.
  • Will assist Players Club Supervisor and Marketing Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items, such as bungee cords, club cards and other items for promotional use.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Public announcements on a microphone are required.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or GED preferred.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written, to communicate effectively with co-workers and guests.
  • Must be able to multi-task.
  • Must be able to work within a team.
  • Must have intermediate computer knowledge for data entry.
  • Must be able to operate printers, multi-line telephone and in-house microphone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is frequently required to lift 10 to 25 pounds.

The Team member is regularly required to sit for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License C with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT: CINDY HUNDLEY

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com

Mistequa Hotel Front Desk Agent – Full time and Part time

MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Front Desk Agent                               STATUS: Full-Time/Part-Time

 

REPORTS TO: Front Desk Supervisor                           SALARY:  $17.00/hr. plus tips

 

POSITION OPENS:  8/22/2024                                      CLOSES:   9/2/2024

 

POSITION SUMMARY

The Hotel Front Desk Agent will serve as our guests’ first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities while providing excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay).
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to clients’ complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
  • Upsell additional facilities and services, when appropriate.
  • You will be required to work weekends, holidays and special events.
  • Additional duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Good math skills.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role is preferred but not necessary.
  • excellent communication and organizational skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License C with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Hotel Line Cook – Part time

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION: HOTEL LINE COOK                                                 STATUS: PART-TIME

 

REPORTS TO: SOUS CHEF                                                           SALARY:  $17.00/HR plus tips

 

DATE OPENED:  8/9/2024                                                             CLOSES:  8/25/2024

 

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Casino.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  CINDY HUNDLEY 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  cindy@mistequa.com