Mistequa Casino Players Club Rep – Full time

/in

MISTEQUA CASINO HOTEL JOB ANNOUNCEMENT

POSITION:  PLAYERS CLUB REPRESENTATIVE                    STATUS: Full-Time

 

REPORTS TO: PLAYERS CLUB SUPERVISOR                         SALARY:  $16.66 + TIPS

 

DATE OPENED  5/12/2025                                                                 CLOSES: 5/18/2025

 

POSITION SUMMARY

Performing excellent guest service is our number one goal at Mistequa Casino Hotel. The Players Club Representative will be responsible for promoting the benefits of our Players Club, be proactive at securing new sign ups to the Players Club and will work with the Players Club Supervisor in meeting all casino promotion event goals. The Players Club Representative will carry a professional and positive attitude with fellow team members and guests. Marketing department cross-training is a priority for our team success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • The representative must be proactive and identify problems, and solutions. Follow up with Players Club Supervisor.
  • Maintain a working knowledge of our database system to perform duties using the player tracking system.
  • Ensure data entry is accurate and complete.
  • Promote the Players Club to new guests to join the players club.
  • Must have a working knowledge of the Players Club benefits and Players Club point system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Responsible for maintaining knowledge of all casino programs, promotions, special events and all elements of casino games to advise guests.
  • Make announcements to promote all marketing events, promotions and other announcements as needed according to Players Club Supervisors announcement schedule.
  • Will assist Players Club Supervisor and Marketing Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items, such as bungee cords, club cards and other items for promotional use.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Public announcements on a microphone are required.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or GED preferred.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written, to communicate effectively with co-workers and guests.
  • Must be able to multi-task.
  • Must be able to work within a team.
  • Must have intermediate computer knowledge for data entry.
  • Must be able to operate printers, multi-line telephone and in-house microphone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is frequently required to lift 10 to 25 pounds.

The Team member is regularly required to sit for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

 

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License C with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT: CINDY HUNDLEY

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com

Mistequa Casino Cage Cashier-Players Club Rep – Full time

/in

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Cage Cashier/Players Club Representative                             STATUS: Full Time

 

REPORTS TO: Cage Supervisor/Manager                                                    SALARY:  17.40 + Tips

 

POSITION OPENS: 4/24/2025                                                                     CLOSES: 4/30/2025

 

POSITION SUMMARY

Responsible in assisting customers with transactions and for balancing your bank drawers within the Cage Department. Maintain accuracy throughout all phases of the balancing process. Will be responsible for promoting the day to day membership of our Players Club (Sun Club) and will work with the Marketing Department in meeting all casino promotion event goals that apply to the Cage/Club Rep position; such as printing Sun Club cards, answering questions, directing guests to the Marketing area and other duties as required.  May be required to perform the bill acceptor drop functions and/or soft count functions as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent customer service at all times. Maintain a positive and productive attitude with customers as well as fellow team members.
  • Accurately counting and balancing of cashier bank. Maintain cashier drawer transaction records and prepare daily cash inventory form.
  • Redemption of video gaming tickets and gaming chips.
  • Maintain imprest bank balance through buy/sell from the vault.
  • Cashes personal checks for currency.
  • Redeems foreign currency, computing accurate exchange rates for the various currencies received.
  • Maintains a working knowledge of facilities, as well as special events, programs and casino games in order to advise customers of same, whenever possible.
  • Assist in maintaining cage floor security by notifying department supervisors, security and surveillance of suspicious activity.
  • Assists other Cashiers within the Cage, as needed.
  • Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records, reports and Confidentiality.
  • Must be proactive and identify problems, and solutions. Follow up with Cage Manager or Cage Supervisor.
  • Maintain a working knowledge of our database system to perform duties with the promotional tracking system.
  • Promote Casino promotions with all customers and prompt new customers to sign onto our players club.
  • Assist each customer through the membership process by inputting customer data into promotional tracking system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Will assist Cage Supervisor and Cage Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items; such as bungee cords, club cards and other items for promotional use. Inform Guest Services when items run low.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent customer service skills.
  • Effective communications skills.
  • Must be extremely numbers oriented.
  • Must have basic computer knowledge for data entry.
  • Must be able to multi-task.
  • Ability to work independently and use good judgment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to walk and sit.  The employee is regularly required to stand for long periods of time; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift 10 to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: Cindy Hundley

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

 

Mistequa Casino Hotel Line Cook – Full time

/in

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  LINE COOK                                                                STATUS: FULL-TIME

 

REPORTS TO: SOUS CHEF                                                           SALARY:  $17.40/HR plus tips

 

DATE OPENED:  4/17/2025                                                           CLOSES:  4/27/2025

 

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Hotel.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience required.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  CINDY HUNDLEY 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  cindy@mistequa.com

 

Mistequa Hotel Front Desk Supervisor – Full time

/in

MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Front Desk Supervisor                      STATUS:  Full-Time

 

REPORTS TO: Operations Manager                              SALARY:  $19.00 – $21.00/hr D.O.E.

 

POSITION OPENS:  4/2/2025                                        CLOSES: 4/13/2025

 

POSITION SUMMARY

Responsible for the day-to-day operations of the hotel. Supervises the front desk staff,  Lobby Attendant, and Night Auditor.  Also acts as a front desk agent when needed.  Works with the Operations Manager providing input on hiring, performance, and revenue management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.  Monitor team members within the departments to ensure SMILE service standards and Core Values are being executed.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Supervise the day-to-day operations of the hotel and front desk staff, leading and mentoring staff.
  • Provide input in hiring decisions and performance of front desk staff, Lobby Attendant, and Night Auditor.
  • Work closely with others in the departments to identify and correct issues and make recommendations to remedy issues.
  • Keep track of correspondence and interactions with customer using a customer relationship management tool
  • Provide input on revenue management.
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (i.e. contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to guests’ concerns in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
  • Upsell additional facilities and services, when appropriate.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Good math skills.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role is preferred but not necessary.
  • excellent communication and organizational skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Casino Hotel Compliance Officer – Full time

/in

JOB ANNOUNCEMENT

POSITION: Compliance Officer                                                                      STATUS:  Full-Time

 

REPORTS TO: General Manager                                                                    SALARY:  $20/hr – $23/hr

 

POSITION OPENS: 3/26/2025                                                                     CLOSES: 4/6/2025

 

POSITION SUMMARY

Responsible for assessing, testing and review of casino activities to ensure compliance with applicable Procedures, Internal Controls, State Compact, as well as applicable Gaming Regulations and MICS. Coordinates all policy and procedure reviews to regulatory agencies as required. Coordinates related testing and reviews with management. Coordinates and administers all casino audit activity with STGC. This position will administer the casino’s Title 31 compliance program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the Internal Controls. Ensure that all MICS compliance areas are properly addressed paying particular attention to STGA (internal), State and NIGC audit issues.
  • Must adhere to the Mistequa Casino Hotel Employee Handbook.
  • Must adhere to our SMILE service standards by providing excellent customer service.
  • Must be proactive and identify problems and solutions. Follow up and follow through with the CFO and General Manager.
  • Act as the “point person” between Mistequa Casino Hotel, and the STGA on all audit matters ensuring all issues are addressed by the appropriate managers in a timely fashion. Follow-up to ensure implementation of agreed-upon audit recommendations.
  • Perform proactive compliance assessments in the casino as required. This is to include reviews of the accuracy and thoroughness of MICS related departmental records and reports.
  • Ensure any MICS non-compliance issues are investigated and communicated with applicable departments including: surveillance, security, accounting and administration.
  • Develop and lead the compliance team for Title 31 and be responsible for coordinating training efforts.
  • Review departmental reports, addressing potential conflicts and/or misinformation.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • High School Diploma/GED required. Higher education preferred.
  • Must have at least one-year Casino/Gaming experience in a Tribal Gaming Facility, preferably in Wa state.
  • Auditing or Compliance experience preferred
  • Basic software knowledge, including Microsoft Office.
  • Ability to work independently and use good judgment.
  • Good communication skills, both oral and written. Ability to relay important information to all levels of Team Members.
  • Excellent administrative skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to talk, hear, stand, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

While performing the duties of this job the noise level in the work environment is usually moderate. You may be subject to secondhand smoke when in the casino environment.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

  • Obtain and maintain a License A with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT: CINDY HUNDLEY 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com