Mistequa Casino Dishwasher – Full time

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MISTEQUA CASINO HOTEL JOB ANNOUNCEMENT

POSITION:  DISHWASHER                                                         STATUS: FULL TIME

 

REPORTS TO: FOOD & BEVERAGE SUPERVISOR              SALARY:  $15.74 /plus tips

 

DATE OPENED 9/25/2023                                                          CLOSES:  10/1/2023

 

POSITION SUMMARY

Responsible for cleaning and monitoring tables for guest needs, collecting dirty dishes and running the dishwasher and duties requested by supervisory personnel, in an efficient courteous manner displaying a high standard of guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
  • Responsible for clearing all tables as time allows.
  • Responsible for overall dishwashing and kitchen clean up in accordance with kitchen procedures.
  • Maintains cleanliness of all side stations.
  • Responsible for stocking.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Must be able to work shift work, holiday, weekends and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • High school diploma or GED preferred.
  • Excellent guest service skills.
  • Ability to be a team player,
  • Ability to work independently and use good judgment.
  • Must obtain food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and sit.  The team member is frequently required to stand; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member regularly works around mechanical moving parts.

The noise level in the work environment is usually moderate to loud.

You may be subjected to secondary smoke when in the casino environment.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT:  CINDY HUNDLEY  

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                 

E-MAIL: cindy@mistequa.com

Mistequa Casino Hotel Cage Cashier – Full time

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MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Cage Cashier/Players Club Representative            STATUS: Full Time

 

REPORTS TO: Cage Supervisor/Manager                                    SALARY:  16.20 + Tips

 

POSITION OPENS:9/21/2023                                                        CLOSES: 10/8/2023

 

POSITION SUMMARY

Responsible in assisting customers with transactions and for balancing your bank drawers within the Cage Department. Maintain accuracy throughout all phases of the balancing process. Will be responsible for promoting the day to day membership of our Players Club (Sun Club) and will work with the Marketing Department in meeting all casino promotion event goals that apply to the Cage/Club Rep position; such as printing Sun Club cards, answering questions, directing guests to the Marketing area and other duties as required.  May be required to perform the bill acceptor drop functions and/or soft count functions as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent customer service at all times. Maintain a positive and productive attitude with customers as well as fellow team members.
  • Accurately counting and balancing of cashier bank. Maintain cashier drawer transaction records and prepare daily cash inventory form.
  • Redemption of video gaming tickets and gaming chips.
  • Maintain imprest bank balance through buy/sell from the vault.
  • Cashes personal checks for currency.
  • Redeems foreign currency, computing accurate exchange rates for the various currencies received.
  • Maintains a working knowledge of facilities, as well as special events, programs and casino games in order to advise customers of same, whenever possible.
  • Assist in maintaining cage floor security by notifying department supervisors, security and surveillance of suspicious activity.
  • Assists other Cashiers within the Cage, as needed.
  • Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records, reports and Confidentiality.
  • Must be proactive and identify problems, and solutions. Follow up with Cage Manager or Cage Supervisor.
  • Maintain a working knowledge of our database system to perform duties with the promotional tracking system.
  • Promote Casino promotions with all customers and prompt new customers to sign onto our players club.
  • Assist each customer through the membership process by inputting customer data into promotional tracking system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Will assist Cage Supervisor and Cage Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items; such as bungee cords, club cards and other items for promotional use. Inform Guest Services when items run low.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent customer service skills.
  • Effective communications skills.
  • Must be extremely numbers oriented.
  • Must have basic computer knowledge for data entry.
  • Must be able to multi-task.
  • Ability to work independently and use good judgment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to walk and sit.  The employee is regularly required to stand for long periods of time; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift 10 to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND GUEST SERVICES

 

FOR INFORMATION CONTACT: Cindy Hundley

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

 

Mistequa Hotel Housekeeping Supervisor – Full time

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MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Housekeeping Supervisor        STATUS:  Full-Time

 

REPORTS TO: Operations Manager                       SALARY:  $18.55/hr.

 

POSITION OPENS:  9/19/2023                              CLOSES:   10/1/2023

 

POSITION SUMMARY

The Housekeeping Supervisor will ensure that housekeeping functions are delivered to the satisfaction of the guest and meet the standards as established by the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.  Monitor team members within the department to ensure SMILE service standards and Core Values are being executed.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Hiring new staff according to requirements.
  • Training new staff as per requirements of hotel.
  • Monitor and evaluate performance of housekeeping staff.
  • Visit rooms and ensure that the housekeeping work meets hotel expectations.
  • Act as a liaison between housekeeping department and hotel management.
  • Perform customer service duties.
  • Ensure that customers are satisfied with housekeeping by providing efficient and professional housekeeping services.
  • Schedule cleaning activities in the hotel.
  • Allot responsibilities to housekeeping staff.
  • Maintain equipment in good working condition.
  • Report supply shortages and get approval for supply orders.
  • Create daily job checklists and give feedback to housekeeping staff.
  • Deliver excellent customer service.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • High school diploma or (GED) preferred.
  • Excellent guest service skills.
  • Previous supervisor experience preferred.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Professionalism along with speed and attention to detail.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Hotel Front Desk Supervisor – Full time

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MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Front Desk Supervisor                      STATUS:  Full-Time

 

REPORTS TO: Operations Manager                              SALARY:  $18.55

 

POSITION OPENS:  9/19/2023                                      CLOSES: 10/1/2023

 

POSITION SUMMARY

Responsible for the day-to-day operations of the hotel. Supervises the front desk staff,  Lobby Attendant, and Night Auditor.  Also acts as a front desk agent when needed.  Works with the Operations Manager providing input on hiring, performance, and revenue management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.  Monitor team members within the departments to ensure SMILE service standards and Core Values are being executed.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Supervise the day-to-day operations of the hotel and front desk staff, leading and mentoring staff.
  • Provide input in hiring decisions and performance of front desk staff, Lobby Attendant, and Night Auditor.
  • Work closely with others in the departments to identify and correct issues and make recommendations to remedy issues.
  • Keep track of correspondence and interactions with customer using a customer relationship management tool
  • Provide input on revenue management.
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (i.e. contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to guests’ concerns in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
  • Upsell additional facilities and services, when appropriate.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Good math skills.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role is preferred but not necessary.
  • excellent communication and organizational skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

Mistequa Hotel Maintenance Supervisor – Full time

/in

MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Maintenance Supervisor                   STATUS:  Full-Time

 

REPORTS TO: Operations Manager                              SALARY:  $18.55 – $23.00  DOE

 

POSITION OPENS:  9/19/2023                                      CLOSES: 9/25/2023

 

POSITION SUMMARY

Responsible for all repairs and preventative maintenance.  Supervises all maintenance personnel including training new team members, scheduling and allocating work and ensuring work is completed in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members. Monitor team members within the department to ensure SMILE service standards and Core Values are being executed.
  • Inspect sites regularly to identify problems and necessary maintenance.
  • Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
  • Employ, supervise, and train workers.
  • Coordinate daily cleaning and maintenance activities.
  • Oversee all repairs and ensure that work is completed on time.
  • Maintain all inventory and equipment and ensure proper storage.
  • Comply with all health and safety regulations and practices on site.
  • Conduct preventative maintenance work.
  • Conduct follow-ups on all maintenance and repair work.
  • Conduct safety inspections as scheduled.
  • Establish strategies to meet workload demands on time.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred.
  • Excellent guest service skills.
  • Maintenance knowledge is imperative along with the capability to assess health and safety requirements.
  • Preferred experience in hotel maintenance, construction, electrical, plumbing, and painting.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Prioritization and time management skills.
  • Professionalism along with speed and attention to detail.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

cindy@mistequa.com

 

Mistequa Casino Line Cook – Full time

/in

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  LINE COOK                                               STATUS: FULL-TIME

 

REPORTS TO: SOUS CHEF                                          SALARY:  $17.00/HR plus tips

 

DATE OPENED:  9/14/2023                                         CLOSES:  10/1/2023

 

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Hotel.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  CINDY HUNDLEY 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  cindy@mistequa.com