Mistequa Casino Players Club Rep – Full time

/in

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  Players Club Representative        STATUS: Full-Time

 

REPORTS TO: Players Club Supervisor             SALARY:  $17.13 + TIPS

 

DATE OPENED:   12/4/2025                              CLOSES: 12/142025

 

POSITION SUMMARY

Performing excellent guest service is our number one goal at Mistequa Casino Hotel. The Players Club Representative will be responsible for promoting the benefits of our Players Club, be proactive at securing new sign ups to the Players Club and will work with the Players Club Supervisor in meeting all casino promotion event goals. The Players Club Representative will carry a professional and positive attitude with fellow team members and guests. Marketing department cross-training is a priority for our team success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • The representative must be proactive and identify problems, and solutions. Follow up with Players Club Supervisor.
  • Maintain a working knowledge of our database system to perform duties using the player tracking system.
  • Ensure data entry is accurate and complete.
  • Promote the Players Club to new guests to join the Players Club.
  • Must have a working knowledge of the Players Club benefits and Players Club point system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Responsible for maintaining knowledge of all casino programs, promotions, special events and all elements of casino games to advise guests.
  • Make announcements to promote all marketing events, promotions and other announcements as needed according to Players Club Supervisors announcement schedule.
  • Will assist Players Club Supervisor and Marketing Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items, such as bungee cords, club cards and other items for promotional use.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Public announcements on a microphone are required.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or GED preferred.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written, to communicate effectively with co-workers and guests.
  • Must be able to multi-task.
  • Must be able to work within a team.
  • Must have intermediate computer knowledge for data entry.
  • Must be able to operate printers, multi-line telephone and in-house microphone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is frequently required to lift 10 to 25 pounds.

The Team member is regularly required to sit for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

 

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT: CINDY HUNDLEY

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com

 

Mistequa Casino Table Games Supervisor – Full time

/in

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION:  TABLE GAMES SUPERVISOR                STATUS:    FULL TIME

 

REPORTS TO: TABLE GAMES MANAGER                SALARY: $27.00 Per hour

 

POSITION OPENS: 12/4/2025                                       CLOSES: 12/15/2025

 

POSITION SUMMARY

Supervises and coordinates the activities of table games dealers on assigned shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.

·         Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.  Monitor team members within the Table Games department to ensure SMILE service standards and Core Values are being executed.

  • Oversee the activities of the Table Games Department including dealing with procedures, complimentary expenses, and departmental efficiency.

·         Supervises table games on assigned shift.

  • The floor supervisor must be proactive and identify problems, create solutions, and handle team member issues. Follow through with Department Manager or General Manager.

·         Responsible for dealer procedures, errors, and fills during assigned shift.

·         Responsible for tracking players.

·         Responsible for maintaining racks.

·         Corrects errors made by dealers on gaming tables.

·         Resolves guest complaints/disputes.

·         Approves change-making transactions.

  • Must make sure that all guests playing at the table are of current age limit, must check guests ID to verify age.
  • Ensures integrity of the games through proper policies and procedures.
  • Ensure control/protection of company assets.
  • Monitor and coach as needed regarding performance and attendance.
  • Promote Casino promotions with all Guests, and prompt new guests to sign onto our players club.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Observe gamblers for signs of cheats, scams, or irregularities in play.  Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

  • Directly supervises the activities of all team members in the Table Games department on assigned shift.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training team members, planning, directing work, coaching team members, addressing complaints and resolving problems. In the absence of the manager other duties as assigned.

 

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Requires a minimum of 12 months dealing. Supervisory experience in a live casino gaming facility preferred.
  • Excellent Guest Service skills.
  • Ability to lead and motivate team members.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written.
  • Must be able to multi-task.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The Team member is regularly required to stand for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

 

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167

FAX: (509) 935- 6223

E-MAIL: cindy@mistequa.com

 

Mistequa Casino Hotel Slot Attendant – Full time

/in

MISTEQUA CASINO

 JOB ANNOUNCEMENT

POSITION: Slot Attendant                                 STATUS:  Full-Time

 

REPORTS TO: Slot Manager                             SALARY:  $17.13/ hourly + tips

 

POSITION OPENS:  12/2/2025                           CLOSES:   12/15/2025

 

POSITION SUMMARY

The Slot Attendant is responsible for providing guest service on the slot gaming floor, pay out jackpots, and maintain player terminals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Repairing and maintaining of Video player terminals.
  • The slot attendant must be proactive and identify problems and solutions concerning issues on the slot floor.  Follow up with the Slot Manager.
  • Constantly walk the gaming area to assist guest needs, pushing in chairs to provide clear pathways for guests.
  • Maintain cleanliness of the gaming area by helping housekeeping.
  • Prepares W-2G for jackpots and gives to the Cage to process.  Pay jackpots to guest
  • Ensure video player terminal is filled with tickets in a timely manner, so as to keep machines in constant operation.
  • May be required to perform delegated office work.
  • Assist in maintaining gaming floor security by notifying Management and Security of suspicious activity.
  • Responsible for staying up to date on current promotions and events. Communicate the information and instructions to our guests.
  • Prompt new guests to sign onto our players club.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Additional duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or GED preferred.
  • Electronics experience preferred.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is frequently required to lift and/or move up to twenty-five pounds, occasionally lift and/or move up to fifty pounds, and infrequently lift and/or move up to one hundred pounds.

The team member is regularly required to stand for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team members department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: CINDY HUNDLEY  

 AT 1-800-322-2788, (509) 935-6167

FAX: (509) 935- 6223

E-MAIL: cindy@mistequa.com

 

Mistequa Casino Hotel Shift Manager – Full time

/in

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: CASINO SHIFT MANAGER                   STATUS: FULL-TIME

REPORTS TO: GENERAL MANAGER                      SALARY: $24.20/HR

DATE OPENED: 12/2/2025                                           DATE CLOSED: 12/15/2025

 

POSITION SUMMARY

During designated shift, ensures that Casino is in compliance with Tribal-State Compact, ordinances, and all Casino internal control policies and department procedures. Supervises Table games on assigned shift. Also, in the absence of the General Manager or Department Manager, supervisory authority over the gaming property, and all departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Enforcing compliance with casino internal control standards, compact, policies & procedures and safeguard casino assets in conjunction with TGA and Security that has been established for Spokane Tribal Gaming.
  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.  Monitor team members within the casino to ensure SMILE service standards and Core Values are being executed.
  • Safeguards company assets located within the Casino.
  • Utilizing effective interpersonal skills, work closely both within the department and with other departments.
  • General management of Casino during designated shift.
  • Must adhere to strict confidentiality standards.
  • Advises and briefs General Manager on day-to-day operations.
  • The CSM will be delegated specific assignments as required.
  • The CSM must maintain familiarity with all games and promotions used by the facility.
  • Resolves team member issues that require immediate attention & follows through with the Department Manager and HR Manager.
  • The CSM must be proactive and identify problems, solutions, and team member issues. Follow through with other CSM’s, department managers and the General Manager.
  • Attends to any guest disputes that are not resolved by Supervisor or other department manager.
  • Monitor game operations to ensure that house rules are followed.
  • Documenting operational activities in daily shift reports, also documenting unusual incidents.
  • Observe gamblers for signs of cheats, scams, or irregularities in play. Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Additional duties as required.

SUPERVISORY RESPONSIBILITIES

Oversight of Shift Operations.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or GED required.
  • 3 years of Gaming experience.
  • Table games experience preferred.
  • Must be able to multi-task.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Ability to handle guest relations in a professional manner.
  • Ability to make sound decisions through collaboration.
  • Ability to place a strong focus on talent diversity and developing individual strengths.
  • Detail-oriented.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, stand, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, each and every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License A with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND GUEST SERVICES

FOR INFORMATION CONTACT: CINDY HUNDLEY @

1-800-322-2788, (509) 935-6167 Ext 288 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com

Mistequa Casino Hotel Human Resources Manager – Full time

/in

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION:  Human Resources Manager                                      STATUS: FULL-TIME

 

REPORTS TO: General Manager                                                    SALARY:  $62,000/yr – D.O.E.

 

DATE OPENED 12/2/2025                                                             DATE CLOSED:  12/15/2025

POSITION SUMMARY

Serves as the principal advisor to the General Manager and Department managers on human resource issues.  Develops and implements policies and documentation procedures.  Manages and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and team member services by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Analyzes wage and salary reports and data to determine competitive compensation plan.
  • Assures compliance of Spokane Tribal Law & Order Code, Spokane Tribal Gaming Agency, and applicable federal and state employment laws. Responsible for creating, updating, and enforcing policies.
  • Must comply with the Mistequa Casino Hotel Team Member Handbook.
  • Must be a champion for the casino’s guest service vision and SMILE standards.
  • Provides leadership for, and assists when needed, HR staff for the hiring, development, and retention of all casino team members, and recommends budget to assure adequate resources are available to accomplish established objectives.
  • Monitor and evaluate all reporting functions to ensure proper planning for short and long-term strategies, including budgeting, staffing, planning and goal setting.
  • Establish and maintain department objectives, standards, procedures, and budget in accordance with company policy to ensure the proper management of department.
  • Advise operating departments in matters including, but not limited to compensation and benefits, team member relations, team member development, casino culture and training.
  • Consult with management on issues pertaining to policy execution and team member conduct to ensure the safeguarding and fulfillment of company values, vision, and mission according to established objectives.
  • Oversees the strategic development of programs that provide motivation and job satisfaction, team member development, excellent guest service, and positive workplace environment.
  • Works with the General Manager and managers to support desired changes in behavior and achieve the goals set for training initiatives.
  • Must be capable of compiling training material and presenting to individuals or groups of team members.  Examples include orientation, handbook, and management/supervisor-level training.
  • Communicate with fellow managers to maintain consistent procedures, guidelines, and practices; informs management of potential liabilities and problems.
  • Maintain an open line of communication to identify and address team member and departmental concerns.
  • Collaborates with other tribal businesses and programs to develop tribal members for jobs.
  • Evaluate systems utilized by Human Resources department to ensure maximized efficiencies and results.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervises all Human Resources staff under his/her direction, in accordance with the organization’s policies and applicable laws. Manages responsibilities including benefits, recruitment, interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Speak in front of large audiences.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • BA in Business Administration/related field or 6 years in Human Resources.  Must have a minimum of three to five years progressive supervisory experience in human resources administration or equivalent supervisory experience.
  • Thorough knowledge of all Tribal, State and Federal employment laws and regulations.
  • Diverse and in-depth knowledge of the following areas of Human Resources:  employment, training, compensation, benefits, and team member relations. Knowledge of and experience in risk management and labor relations helpful. Excellent organizational, planning and communication skills required.
  • Expertise with MS office (e-mail, Word, Excel, PowerPoint). Must have the ability to create business correspondences, forms, reports, charts, and graphs.
  • Excellent Guest Service skills.
  • Ability to be a team player and motivate team members.
  • Ability to work independently and use good judgment.
  • Excellent administrative skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands of the HR Manager are the ability to acquire and communicate information.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

Primarily works in office environment but duties include all casino facilities where you may experience moderate noise.

Capable of working for extended periods of time at workstation performing tasks on computer and working with documents.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, each team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain an appropriate license with Spokane Tribal Gaming Commission – the HR Manager position requires a Class C license.
  • Attend required training sessions offered by the casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND GUEST SERVICES

FOR INFORMATION CONTACT: CINDY HUNDLEY @

1-800-322-2788, (509) 935-6167 Ext 288 OR FAX: (509) 935- 6223                

E-MAIL: cindy@mistequa.com

Mistequa Casino Revenue Auditor – full time

/in

POSITION: Revenue Auditor                                                      STATUS:  Full-Time

REPORTS TO: Accounting Manager                                          SALARY:  $20.00/HR

POSITION OPENS: 7/22/2025                                                    CLOSES:  8/4/2025

Mistequa Casino Hotel is in the business of serving the many guests that visit our facilities every day of the year.  We pride ourselves on providing excellent entertainment, hospitality and comfort.  To help ensure the safety and security of our customers and Team Members, we monitor and audit all our work on a regular basis.   Currently, we are looking for a Revenue Auditor to cover our Thursday through Monday shift.

This position will be under the direction of the Accounting Manager and will be responsible for working with the auditing team to ensure the safety and soundness of Mistequa.   This includes accurately recording all audits in a timely manner, thereby ensuring smooth and efficient operations in the Accounting Department.  Attention to detail and ability to work independently are must haves.

A primary duty will be to ensure all gaming activities conform to the regulations set forth by agencies such as these:

Spokane Tribal Gaming Regulations

National Indian Gaming Commission

Mistequa Internal Controls and Standard Operating Procedures

Federal and State Tax Commissions

Job Duties will include:

  • Reviewing a variety of daily reports to ensure all gaming activities conform to various agency regulations.
  • Ensure all revenue activities conform to the pertinent governing agency’s regulations, policies and procedures, including but not limited to audits of Title 31, CTRC & SARC filing.
  • Ensure that policies and procedures are followed by each department’s internal controls. This includes investigating and documenting discrepancies.
  • Provide back-up for maintenance of monthly reconciliation and year-to-date records.
  • Maintaining well-organized files including all records retained for the current and prior years, so that source documentation is easily accessible to internal and/or external auditors and gaming agents.
  • Must be able to answer all questions that might arise in the performance of the audits.
  • Regular attendance at all accounting departmental meetings.

To meet the qualifications for this position, the following skills, experience and education requirements are needed:

  • High School Diploma or GED and be 18+ years of age. (Required)
  • College or specialized training in accounting / finance. (Preferred)
  • Experience in the gaming industry, specifically with cage and cash management (Preferred).
  • Must have an outstanding capability to communicate effectively with all levels of team members, guests and outside contacts either verbally, written or electronically.
  • A record of above-average attendance.

This job requires that the employee can sit and work at a computer for long periods of time.    Mistequa Casino is open 365 days per year with hours ranging from 7:00 AM – 2:00 AM (depending on the day of the week).   The shift for this position is Thursday through Monday, during the day.

 

Benefits and Pay

Mistequa Casino Hotel offers excellent benefits.   The starting pay for this position is $20.00 per hour. Benefits include Paid Time Off (PTO), medical, vision, dental and life insurance, 401K, and many employee discounts and perks.   The position requires working in person.

Selected candidates must be able to obtain a gaming license that includes a background check and UA testing (not THC).  This requires that the employee be at least 18 years of age and have ID and social security card.

For more information or an application, please contact HR@mistequa.com,  Careers – Mistequa Casino Hotel or  Mistequa Casino Hotel Jobs – Spokane Tribe of Indians.

Mistequa Hotel Banquet Server – On call

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MISTEQUA HOTEL JOB ANNOUNCEMENT

POSITION: Banquet Server

STATUS: On call

REPORTS TO: Banquet Captain/F&B Manager

SALARY: $16.66 / hour + tips
POSITION OPENS: 7/16/2025 CLOSES: 7/25/2025

The Mistequa Casino Hotel provides accommodation for special events, conferences, meetings and much more.   Our facilities have been designed with flexibility in mind so that groups as small as 14 people and as large as 300 people can easily be served.  As word spreads about our excellent food, beautiful state-of-the-art rooms and great hospitality we find that we are in need for an additional on-call server.   This position will assist the Banquet Team Members as follows:

  • Set up for events and ensure the room is visually appealing. This includes assisting with placement of linens, table settings, and food / beverage services.
  • Maintain proper dining experience, delivering items, fulfilling guest needs in a friendly and timely manner, removing courses, replenishing utensils, and refilling beverages.
  • Monitor and maintain cleanliness, sanitation, safety, and organization of assigned station and service areas.
  • Communicate any areas of need, problems or concerns to Banquet Captain.
  • At the end of the event, assist with the breakdown and clean up of the room(s), including proper storage of tables, chairs and mobile stations.

The perfect candidate for the position will have these qualities:

  • Must be able to provide personalized and friendly customer service.
  • Ability to communicate effectively with guests, Team Members and outside contacts.
  • Must have an open/flexible schedule that includes the ability to work on nights, weekends and holidays.
  • Ability to work in a fast-paced environment.
  • Must have physical stamina to lift moderate amounts of weight.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

The starting pay for this position is $16.66 per hour plus tips. This is a non-benefit earning position.

Selected candidates must be able to obtain a gaming license that includes a background check and UA testing (not THC).  This requires that the employee be at least 18 years of age and have ID and social security card.   This position also requires a foods handlers’ card and a class 12 or 13 liquor permit (within 30 days of hire).

 

For more information or an application, please contact HR@mistequa.com,  Careers – Mistequa Casino Hotel or  Mistequa Casino Hotel Jobs – Spokane Tribe of Indians.