SURVEILLANCE OPERATOR – MISTEQUA

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VACANCY ANN #:  STOI-25-055

TITLE:                       SURVEILLANCE OPERATOR (MISTEQUA)  

DEPARTMENT:      GAMING

LOCATION:              AIRWAY HEIGHTS, WA

STATUS:                  REGULAR, FULL-TIME

SALARY LEVEL:    $20.62 – $26.49 / PER HOUR

OPENING DATE:    MAY 8, 2025

CLOSING DATE:    MAY 22, 2025

 

SUMMARY:
The Surveillance Operator is responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property, and observes all procedures, standards, systems and policies of the Spokane Tribal Gaming facilities.

 

DUTIES AND RESPONSIBILITIES:

  • Monitors, understands and ensures compliance with the policy and philosophy pertaining to loss prevention
  • Will ensure that all gaming activities conform to the Tribal Regulations, Standards, Guidelines, Minimum Internal controls and Policies and Procedures established for Gaming.
  • Responsible for maintaining the highest level of confidentiality in the department.
  • Must understand basic room operations and be able to keep all recordings functional.
  • Responsible for documenting and reporting any gaming deviations to the Investigator, Surveillance Supervisor and/or Gaming Commission, Staff and Casino Administration as required.
  • Must monitor the table games to detect violations of rules, dealer errors and possible cheating or scams.
  • Must monitor the cashier cages, slot machines, hard count and the restaurant area for any procedural deviation that could affect Tribal assets.
  • Must pass written tests for each casino department as supervisor finds necessary.
  • Facilitates the flow of information, by attending regularly scheduled departmental meetings.
  • Maintains a consistent and regular attendance record.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Write comprehensive, daily reports utilizing computer programs such as Microsoft Word and Excel.
  • Conduct observations of all gaming activity in reference to the compliance of the Spokane Tribal Gaming Code rules and regulations.
  • May assist other departments of the gaming agency
  • Must have ability to develop and maintain working relationships with casino personnel and management
  • Ability to learn, understand and apply the regulations as set forth by the Spokane Tribal Gaming Commission
  • Maintain positive peer relationships and provide assistance in a professional manner
  • Must display professional behavior at all times.
  • Must have the ability to read, analyze and interpret the most complex documents.
  • Must have ability to respond effectively to others.
  • Other job related duties as assigned.

 

KNOWLEDGE SKILLS AND ABILITIES:

  • Must be able to work independently, be detail oriented (written and verbal), and have a consistent attendance record, and exercise discretionary judgment.
  • Must be willing to work with others while conducting investigations.
  • Knowledge of all applicable gaming regulations, both current and in the future.
  • Must maintain knowledge of all possible cheats and scams within the gaming industry.
  • Must have exceptional communication skills both verbal and written and the ability to multi-task
  • Knowledge of, and experience with, closed circuit and digital television equipment preferred
  • Ability to monitor casino, write log entries and reports intelligently and legibly

 

MINIMUM QUALIFICATIONS:

  • Must have a High School Diploma or equivalent
  • Must have experience with Windows based computer systems and Microsoft Office software

 

PREFERRED QUALIFICATIONS:

  • Gaming experience in casino or regulatory environment preferred.

 

MUST APPLY ON-LINE: https://spokanetribe.bamboohr.com/careers/438?source=aWQ9MTg%3D

 

*Tribal Preference Applies – Tribal Preference grants preference in employment to qualified enrolled Spokane Tribal Citizens, Spouses of Spokane Tribal Citizens, First Line Descendants of Spokane Tribal Citizens, and Citizens of other Tribes and Other Applicants, in that order.

Confirmation receipt of on-line submission and interview status will be sent to the applicants e-mail address used when applying. Applicants are responsible to regularly monitor their e-mails.

 

Contact: Empero Corral HR Generalist, or Kammi Rosenbaum

509-458-6576 or 458-6527

E-mail: hrfrontdesk@spokanetribe.com

Applications must be received in the Human Resource Department no later than 4:30 p.m. on the closing date.

The Spokane Tribe reserves the right to hire according to its Indian Preference Policy

All Applicants are subject to a Pre-Employment Drug Test

All Positions with the Spokane tribe of Indians are subject to a 90-day orientation period