Responsible for all repairs and preventative maintenance. Supervises all maintenance personnel including training new team members, scheduling and allocating work and ensuring work is completed in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
- Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
- Must adhere to the Mistequa Casino Hotel Team member Handbook.
- Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members. Monitor team members within the department to ensure SMILE service standards and Core Values are being executed.
- Inspect all public inside and outside hotel areas daily to identify problems and necessary maintenance.
- Conduct & coordinate daily, weekly, & monthly cleaning and preventative maintenance activities for all areas of the hotel (including but not limited to guest rooms, banquet kitchen, & outside areas).
- Oversee all repairs and ensure that work is completed on time and in a professional manner.
- Maintain all inventory and equipment and ensure proper usage & storage.
- Comply with all health and safety regulations and practices on site.
- Participate in all safety inspections as required (fire alarm, pool area, fire extinguishers, kitchen equipment, etc.)
- Manage daily & monthly pool/spa maintenance to ensure required safety guidelines are followed. (CPO preferred or be willing to obtain).
- Establish strategies to meet workload demands on time.
- Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
- On-call for hotel maintenance emergencies as needed.
- Must be willing to work weekends (and holidays as needed).
- Employ, supervise, and train all maintenance and groundskeepers.
- Other duties and projects as assigned.
Must have ability to:
- Communicate effectively with all levels of team members, guests, and outside contacts.
- Work effectively in a fast-paced environment.
- Move around all work areas effectively and efficiently.
- Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
- Must be 18 years of age.
- High school diploma or (GED) preferred.
- Excellent guest service skills.
- Maintenance knowledge is imperative along with the capability to assess health and safety requirements.
- Preferred experience in hotel maintenance, construction, electrical, plumbing, and painting.
- Must have high standards of work quality and the ability to positively interact with guests and team members while under pressure.
- Ability to be a team player.
- Ability to work independently and use good judgment.
- Prioritization and time management skills.
- Professionalism along with speed and attention to detail.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
While performing the duties of this job the noise level in the work environment is usually moderate to loud.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:
- Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
- Attend required training sessions offered by the Casinos.
- Perform the duties described in compliance with local laws and regulations.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
- Consult Internal Control Procedures and Policy Manuals for guidance.
- Report illegal activity to Security or the appropriate levels of Management.
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD
APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB
FOR INFORMATION CONTACT: CINDY HUNDLEY
AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973
FAX: (509) 935- 6223